Case Study: Centralized Project Management Office (PMO) Implementation

THE CHALLENGE

Scaling innovation without alignment

A leading financial services organization faced growing inefficiencies and rising costs across its decentralized Data & Analytics operations. As the company transitioned to a shared services model, leadership recognized the need for a centralized Project Management Office (PMO) to bring structure, visibility, and accountability to its portfolio. Without a unified PMO, projects were being managed inconsistently, resources were underutilized, and budget oversight was fragmented—hindering the ability to scale and deliver enterprise-wide value.

At the same time, the firm was advancing a bold data strategy focused on four major initiatives: automating data management practices, enabling self-service analytics, building a unified data marketplace, and modernizing core platforms to unlock innovative insights. Achieving these ambitions required strong governance, disciplined execution, and standardized delivery models—capabilities that only a centralized PMO could provide.

THE SOLUTION

Turning complexity into control

TSG partnered with the client to design and implement a centralized PMO that unified all Data & Analytics initiatives under a single, scalable governance framework. TSG established standardized processes for intake, prioritization, and reporting—ensuring clear visibility into project performance, resource utilization, and budget alignment. The new PMO framework supported the client’s four key data initiatives by introducing consistent methodologies for automation projects, marketplace development, and platform modernization. Through hands-on collaboration, TSG provided the operational rigor, tools, and structure needed to drive alignment across teams and enable faster, more efficient delivery of data-driven outcomes.