Skip to content
Let's talk

Consumer and Industrials

 

In an era where agility and customer connection define success, TSG delivers consumer & industrials consulting services that transform operations into competitive advantage. We help businesses streamline supply chains, enable smart factories, and harness AI and analytics to predict demand, personalize experiences, and accelerate growth in a digital-first market.

Transform your operations

Shifts redefining the industry landscape

The consumer and industrial sectors are being reshaped by rapid change. Elevated input costs, evolving customer expectations, and the rise of AI are redefining how products are designed, manufactured, marketed, and delivered. In this new landscape, cost efficiency is essential, but it is no longer enough. The true differentiator lies in creating value through smarter connections between people, products, and technology.   

young female shopping with her phone

Value above price

Cost-conscious consumers expect value across price, service, and experience, and they switch quickly when it’s missing.

black young female celebrating receiving her order

Omnichannel mandate 

Today’s customers move fluidly between channels. Seamless, connected experiences are the expectation.
AI at speed

AI at speed 

From demand forecasting to robotics, AI and automation are driving both growth and cost efficiency. 
Supply Chain

Supply strain 

Volatile costs, labor shortages, and disruptions are testing margins and resilience across the value chain. 
Website Images (3)

Sustainable by design 

ESG expectations and regulatory demands make sustainability central to strategy, not a side initiative. 

Deep expertise across the value chain 

We move beyond cost optimization to create lasting value by helping clients modernize processes, strengthen customer engagement, and harness technology as a driver of both efficiency and growth. 

 

Retail + consumer goods

Partnering with brands and retailers to enhance customer engagement, accelerate digital commerce, and strengthen loyalty in a competitive landscape. 

 

Manufacturing + industrial operations

Supporting manufacturers as they embrace smart factory models, scale production efficiently, and improve resilience in global operations. 

 

Supply chain + logistics

Helping logistics providers and distributors improve end-to-end visibility, streamline flows, and build networks that respond quickly to disruption. 

 

Automotive + transportation 

Guiding OEMs and mobility providers through electrification, connected vehicles, and new models of consumer mobility. 

Capabilities that unlock growth and efficiency

From strategy to execution, TSG designs the roadmap you need to achieve your most critical digital transformation ambitions.
AI assessment uncovers 45% savings for enterprise support center

CASE STUDY

 

AI assessment uncovers 45% savings for enterprise support center  

A global retailer set ambitious AI goals but faced budget and governance constraints. TSG reframed the strategy around existing platforms—Microsoft Copilot Studio, Google Vertex AI, ServiceNow Now Assist, and Rev AI—delivering a phased roadmap of ten AI use cases. The result: 45% cost savings, faster time to value, and a scalable foundation for long-term growth. 

Explore how AI delivers efficiency

Our latest insights 

Stay ahead with research and insights on the trends, technologies, and strategies reshaping consumer and industrial markets. 

Ready to modernize and accelerate growth? 

Talk with TSG about modernizing your operations, applying AI for growth, and delivering experiences that build loyalty, reduce costs, and boost market share. 

Tell us about your project