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A leading U.S. quick service restaurant (QSR) chain sought to boost operational efficiency and speed across 6,000 locations. With growing customer demand for faster service and digital convenience, the client aimed to upgrade its legacy POS system with modern technology, including mobile ordering and self-service kiosks. The challenge was to execute this large-scale modernization seamlessly—enhancing performance without disrupting day-to-day operations or customer experience.
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Faster service
TSG implemented self-serve kiosks and touch screens to speed up ordering and payment.
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Inventory control
TSG’s inventory management systems helped optimize supply chain efficiency.
Cost savings
TSG’s customized POS solutions reduced operational costs across all branches.
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Integrated operations
TSG’s systems connected mobile, kiosk, and traditional orders seamlessly for a unified experience.