Skip to content
Let's talk

Ensuring an Epic Healthcare Integration

The vital role of digital support services in healthcare acquisitions

 

 

a group of young professionals laughing (35)
a group of young professionals laughing (36)
THE CHALLENGE
 

Integrating new care facilities at speed and scale

A major North Carolina healthcare system faced the urgent task of integrating a newly acquired facility under an accelerated go-live deadline. The transition required seamless implementation of Epic systems, desktop environment management, and integration of new technologies—all without disrupting patient care or daily operations. To ensure a smooth, secure, and timely rollout, the client turned to TSG’s expertise in healthcare technology and large-scale system integration.

THE SOLUTION
 

Delivering a seamless, on-time Epic integration

TSG deployed a dedicated team to provide full Epic Go-Live support, from Technical Dress Rehearsal to Post-Go-Live optimization. The team managed all hardware and software installations, configurations, and compatibility checks across Epic and Windows 10 systems to ensure stability and performance. Through disciplined execution and close collaboration, TSG completed the integration on schedule—minimizing disruption, safeguarding patient safety, and enabling a smooth transition for clinical and operational teams.

a group of young professionals laughing (37)

What TSG delivered