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Financial Services

 

Strengthen operational resilience, scale GenAI responsibly, and modernize financial platforms by aligning technology, data, and security to deliver secure, compliant digital experiences in a digital-first economy.  

Service to safeguard your future
 

The new economics of trust

Today’s financial institutions compete on speed, trust, personalization, and operational integrity. As digital services expand and regulatory expectations rise, technology must strengthen how the organization operates while protecting customers and markets.

We partner with financial services leaders to modernize platforms, deploy governed AI, and deliver secure-by-design capabilities that support trusted digital services in a digital-first economy. 

Key outcomes:
  • Deliver seamless digital experiences with verifiable security  
  • Deploy AI that can be explained and scaled responsibly  
  • Enable open banking foundations   
  • Strengthen resilience across people, platforms, and third-party providers  
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Modernization across the financial services ecosystem

We help financial institutions turn complexity into opportunity through disciplined, continuous modernization. 

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Banking and payments

Transform banking and payments operations with AI, cloud, and automation to improve transparency, efficiency, and regulatory compliance. Modernize platforms, strengthen fraud and resilience capabilities, support RTP®/FedNow℠ and ISO 20022 adoption, and deliver secure, differentiated digital experiences across retail, commercial, and member-focused institutions.

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Capital markets, wealth and asset management

Harness advanced analytics, data intelligence, and AI-driven personalization to optimize portfolios, enhance risk oversight, and create high value advisory and client service experiences. Modernize investment platforms, streamline operations, and deliver insights that help clients navigate market cycles with confidence.

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Insurance

Modernize core policy, claims, and underwriting systems with cloud and digital workflows. Improve speed and accuracy with AI-enabled triage, risk intelligence, and straight through processing. Deliver tailored customer experiences while driving operational efficiency and profitable growth across P&C, life, and specialty carriers.

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FinTechs

Scale rapidly with secure, cloud native architectures; API-driven integrations; and AI-powered capabilities that accelerate product innovation. Strengthen compliance, reliability, and performance to support sustainable growth, embedded finance models, and competitive differentiation in a dynamic market.

Services that turn investment into rapid reward

 

Our services connect value-driven capabilities into a governed operating system leaders can trust. By aligning strategy, technology, processes, and people in real time, we enable financial institutions to modernize with intent, move faster without losing control, and deliver sustained, measurable performance improvement.  

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GenAI at scale
 
Deploy governed, explainable AI that drives real operational value by reducing fraud, accelerating underwriting and claims automation, improving customer insight, and optimizing processes with compliant data and model risk governance.  
 
continuous innovation
Continuous platform modernization
 
Evolve legacy systems without a risky rip and replace by implementing event-driven architecture, API ecosystems, and cloud-ready data foundations that accelerate digital product delivery and operational agility.  
 


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Digital wealth + insurance experiences 
 
Transform advisor, agent, and policyholder interactions with compliant digital onboarding, automated reporting, personalized communications, and AI-enabled triage that reduce cycle times and elevate customer experience.  
 


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Trusted data + AI foundations  
 
Improve the accuracy, trust, and accessibility of financial data through enterprise-grade governance, lineage, and quality controls, establishing reliable, compliant datasets that support analytics, regulatory reporting, and AI performance.  
 


personal data protection
Financial crime + fraud intelligence  
 
Modernize fraud detection, AML, sanctions screening, and case management with AI-assisted scoring and automated triage to reduce false positives, accelerate investigations, expand channel coverage, and strengthen regulatory confidence.  
 


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Secure cloud + infrastructure platforms    
 
Migrate core workloads and data platforms to secure, compliant cloud environments, enabling faster releases, lower operating costs, improved resiliency, and the scalability required for real-time payments and AI-driven operations.  
 


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Digital customer + member journeys    
 
Redesign onboarding, servicing, lending, claims, advisory, and payments journeys using automation, intuitive UX, and AI-assisted support to reduce cycle times, increase digital adoption, and lower cost to serve.  
 


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Product innovation + launch acceleration       
 
Accelerate the design, build, and launch of new banking, payments, lending, insurance, and wealth products while improving time to market, ensuring regulatory readiness, optimizing unit economics, and delivering differentiated digital experiences.    
 


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Real-time payments + ISO 20022        
 
Enable RTP® and FedNow℠ connectivity while modernizing payment infrastructure for ISO 20022, strengthening real-time fraud controls and enabling data-rich Request for Payment and B2B payout flows.     
 


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Delivering outcomes across risk, performance, and growth

Operational resilience
Strengthen continuity across critical business services, systems, and third‑party dependencies with tested response plans and higher availability.  
 
 
Regulatory confidence
Demonstrate audit readiness with traceable controls, complete documentation, and evidence that aligns with supervisory expectations. 
 
 
Risk transparency
Gain a clearer and more timely view of credit, market, liquidity, operational, and model risks through integrated data and real‑time analytics. 
 
 
Cost discipline
Reduce run‑rate expenses by eliminating redundancies, automating manual processes, and modernizing outdated systems. 
 
 
Platform agility
Accelerate delivery of new products, services, and capabilities with modular architecture, APIs, and event‑driven systems. 
 
Adoption and enablement

Ensure teams embrace new platforms and processes through structured change management, targeted training, and continuous improvement programs. 

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CASE STUDY

 

Safeguarding a $100B Merger Through Account Validation 

Amid a major acquisition, TSG partnered with a Fortune 500 bank to validate 7,000+ accounts, fortify identity controls, and ensure business continuity across newly integrated systems. 

See how we delivered

Take on risk with confidence

From emerging AI risks to resilience and cross-border data requirements, see how TSG helps you anticipate and manage risk while enabling secure innovation with audit-ready evidence, scenario testing, third-party oversight, and compliant delivery.  

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